Experience across the systems behind commerce, giving, and delivery.

HP Inc.

Product Manager

Global e-commerce platform modernization, Platform–Tenant execution, and tenant-onboarding product design.

Global e-commerce platform modernization and Platform–Tenant delivery.

• Sole India-based PM on HP.com modernization, partnered with a US-based PM and embedded with engineering.
• Supported refactoring of legacy Adobe Commerce modules into a unified Platform–Tenant model; four tenant teams depended directly on the platform.
• Translated FY26 platform outcomes and quarterly goals into technical execution, aligning engineering roadmaps with business objectives.
• Led requirements and high-fidelity prototypes for a centralized onboarding portal intended to address a manual tenant process that took three to four months. The prototype was completed before departure; no post-launch outcome is claimed.
• Co-launched a platform newsletter, created a Microsoft Teams channel for tenant teams, and ran quarterly tenant interviews to surface friction.
• Authored functional specifications, requirements, and user flows for the onboarding portal and Platform–Tenant model; contributed to payment-gateway user-flow analysis and issue debugging.

Charitable Impact

Product Manager

Previously Technical Product Manager and Business Analyst

Philanthropic-fintech product ownership across account foundations, access models, giving flows, internal tools, and production operations.

Product ownership for a philanthropic-fintech platform across foundations, access, giving flows, internal tools, and production operations.

• Owned backlog, user stories, acceptance criteria, sprint ceremonies, UAT, and release readiness across public releases.
• Co-led four foundational infrastructure releases for Charitable Allowance, including a restructure of the core user account model that enabled downstream feature development.
• Led requirements for role-based access: defined Impact Account Owner and Administrator permissions across product surfaces, backend management, and data flows.
• Co-built an audit system and CDC pipeline, beginning with role and permission changes before expanding coverage across the product.
• Designed and rolled out a cross-functional triage system for a transaction-heavy production load of three to five issues per week, cutting resolution time by 20–30%.
• Led a Charity Administrator revamp: surfaced five recurring pain points, aligned design and engineering in workshops, kept the committed date, and shipped with positive feedback from the Donor Experience team.
• Worked as the only India-based product professional, bridging Canadian leadership and 50+ engineers across two continents; also partnered with mobile, data, QA, support, and design teams.
• Used Pendo to identify flow drop-off and journey patterns; partnered on dashboards in Metabase and AWS QuickSight.

BuildDirect

Senior Software Engineer

Started as Intern, transitioned into Backend Engineering

Backend commerce systems, AWS services, APIs, data pipelines, and operational integrations.

Commerce infrastructure, operational integrations, and the engineering foundation for a deliberate move into product.

• Engineered and launched a lead-time microservice that provided reliable delivery-date estimates at the point of purchase.
• Built scalable Node.js and AWS services using Lambda, DynamoDB, S3, and API Gateway.
• Integrated Brightpearl for post-order operations and supported inventory-system debugging.
• Built four to five Pentaho ETL pipelines for Operations and Finance, automating manual daily data work.
• Served as an SME and administrator for the Pimcore commerce engine, using production-admin context to investigate complex issues and drive improvements.
• Worked across QA, Data, and Architecture with SQL and Python throughout the product lifecycle; completed a Product Management Certification from Duke Corporate Education.